Resume

CONTRACT SOCIAL MEDIA SPECIALIST | UMOVE MARKETING | 2022 -PRESENT

• Manage 15 social media accounts for dance, fashion, pharmaceutical, real estate, & medical- spa businesses, with a combined follower count of 500k followers

• Oversee content creation, post scheduling, newsletter design, website design, copywriting, and client services for each client

• Insight analysis has shown client engagement increases with the highest metric being a 315% increase in monthly engagement

• Video production, studio photography, live audio recording, and event recording experience

FREELANCE DIGITAL MEDIA PRODUCTION |

2017 -PRESENT

• Directed music videos,

• artist portraits, and social media banners for industry music artists, including a Grammy Nominated Artist

• Proficiency in Portrait Photography commissions utilizing 35mm and Digital Photography

• Expertise in Adobe Photoshop, Premiere, and Lightroom

• Focus pulling and lighting design

MANAGER AND WEB DESIGN | THAI BLOSSOM BISTRO

2016-2020

• Entrusted with running an entire restaurant from customer service to food preparation and IT troubleshooting as well as website construction and social media engagement.

• Handled almost all customer service complaints and resolutions for my family business

• Food safety certification

​

CLIENT SERVICES REPRESENTATIVE | AVAILITY   

2019 – 2020

• Office environment with cutthroat clients which honed my customer service skills.

• Troubleshooting of Availity’s information platform to clients which included major insurance companies and medical institutions

​

GRAPHIC DESIGN INTERN | FLORIDA STATE COLLEGE AT JACKSONVILLE | 

2017-2019

• Adhering to design and diversity guidelines for the FSCJ Student Design Team

• Commended for Designing Student team badges and Volunteerism Posters

• Designed hundreds of digital and print documents for the diversity and social engagement department

​

​

• Microsoft Business Applications 

• Microsoft Word

• Microsoft Excel

• Microsoft Powerpoint

• Microsoft Access

• HTML, HTML5 

• Java, Javascript

• CSS

• Wix, Square Space Experience

• Adobe Photoshop, Illustrator, Premiere, After Effects

• Visio 

• Business modeling

• E-Commerce Design

• Hardware and Software Configuration

• Information Technology Support Specialist

The end goal of my career is to achieve maximum efficiency with business operations and user experience satisfaction.

​